Your 988wim Questions,
Answered in Full

Go to 988wim.app and click the registration button. Fill in your full name, date of birth, Pakistan mobile number, and email address. Create a username and password, then confirm you are 18 or older. Your account will be created immediately and your PKR Wallet will be ready to fund once the on-screen steps are completed.

988wim requires a clear scan or photograph of your valid Pakistani CNIC — both the front and back — or a valid Pakistani passport. In some cases a proof of address document is also requested, such as a recent bank statement or utility bill dated within the past three months. All documents must be legible and undamaged.

KYC identity verification is mandatory at 988wim before any PKR withdrawal is processed. This requirement confirms you are 18 or older and protects your account against unauthorised withdrawals. The process is straightforward — submit your CNIC or passport through the verification section of your account settings, and the 988wim team will review your documents promptly.

No. 988wim strictly permits one account per person, per household, and per payment method. Registering multiple accounts is a breach of the Terms and Conditions and will result in all duplicate accounts being permanently closed, with any associated balances and bonus funds forfeited. If you have accidentally created a second account, contact the support team immediately to resolve the situation.

On the 988wim login page, click "Forgot Password" and enter the email address registered to your account. You will receive a password reset link via email. Follow the link, create a new password, and log back in. If you no longer have access to your registered email address, contact the 988wim support team via live chat for identity-verified account recovery assistance.

Contact the 988wim support team via English live chat and request permanent account closure. Any pending withdrawal will be processed before closure is finalised. If you are closing the account because of concerns about your gaming behaviour, the 988wim team can also activate self-exclusion on your behalf, which closes the account and stops all marketing communications immediately.

Log in to 988wim, go to the Deposit section of your PKR Wallet, and select Easypaisa as your payment method. Enter the amount you wish to deposit — the minimum is 1,000 PKR — and follow the on-screen instructions to complete the transfer via your Easypaisa mobile account. Deposits are credited to your 988wim PKR Wallet once confirmed by Easypaisa, typically within a few minutes.

Yes. JazzCash is a fully supported deposit method at 988wim. Select JazzCash from the Deposit screen in your PKR Wallet, enter your desired amount (minimum 1,000 PKR), and complete the authorisation through your JazzCash mobile account. The funds appear in your 988wim PKR Wallet as soon as JazzCash confirms the transaction.

988wim accepts bank transfers from HBL, UBL, and MCB Bank, as well as Raast instant payments and SadaPay. Select your bank or wallet from the Deposit screen and follow the account details provided. Bank transfers may take slightly longer to credit than mobile wallet deposits, depending on your bank's processing schedule.

For standard verified accounts, 988wim processes Easypaisa withdrawals within 1 to 4 hours of the request being submitted. VIP tier accounts receive priority processing. The minimum withdrawal amount is 2,000 PKR. Completed KYC is required before any withdrawal can be approved — accounts with pending identity verification will have their withdrawal requests held until verification is completed.

988wim does not charge fees on deposits or withdrawals from the platform's end. However, your payment provider — Easypaisa, JazzCash, your bank, or another wallet — may apply their own transaction charges. These are outside 988wim's control. Check your payment provider's current fee schedule if you want to confirm whether any charges apply on their side.

The standard minimum deposit at 988wim is 1,000 PKR across all supported payment methods, including Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and MCB Bank. Certain promotional offers may specify a higher minimum deposit to qualify for a bonus — always check the specific promotion terms before depositing.

988wim offers a full range of online games including live casino tables (baccarat, roulette, blackjack, sic bo, and Dragon Tiger), jackpot slots with PKR prize pools, Dream Catcher, Mobile Legends esports betting, Cockfighting, lottery betting, and coin toss. Games are supplied by certified studios and all results are determined by independently audited Random Number Generators or real-world live events.

Sic Bo at 988wim is a live dealer dice game. Three dice are shaken and you bet on the outcome — single numbers, two-dice combinations, totals, or specific triples. Place your PKR chips on the betting layout before the timer expires, then watch the live dealer reveal the result. Payout odds are displayed on each betting position on the table layout.

Yes. The 988wim platform is fully optimised for mobile browsers on both Android and iOS devices. Simply open 988wim.app in your phone's browser — Chrome, Safari, or another modern mobile browser all work well. The full game library, PKR Wallet, deposit and withdrawal functions, live chat, and account settings are all accessible from your mobile device without needing to download a separate app.

RTP varies by individual slot title and game supplier. Most major jackpot slots available at 988wim carry RTP percentages between 94% and 97%, which is standard across the industry. The RTP figure for each game is stated in the game's information or rules panel — tap the information icon inside the game to find the RTP for the specific title you are playing.

Cockfighting at 988wim is a live-streamed event betting market. Real bouts are streamed in real time and you wager PKR on the outcome before or during the event, depending on the market format. Select the Cockfighting section from the 988wim game lobby, choose an upcoming or live bout, and place your PKR stake on your preferred side. Results are settled immediately after the bout concludes.

The 988wim welcome bonus matches a percentage of your first qualifying PKR deposit up to the stated maximum amount. To receive the bonus, register a new account, make a qualifying deposit of at least the stated minimum, and the bonus funds are credited to your account automatically. Full wagering requirements, eligible games, and bonus expiry details are published in the specific promotion terms at the time of the offer.

A wagering requirement is the total PKR amount you must wager using bonus funds before those funds become eligible for withdrawal. For example, a 30x wagering requirement on a 3,000 PKR bonus means you must wager 90,000 PKR total on qualifying games before withdrawing. The specific multiplier, eligible game categories, and contribution rates are stated in each promotion's individual terms.

No. If you submit a withdrawal request before completing the full wagering requirement on any active bonus, 988wim will forfeit the remaining bonus funds and any winnings derived solely from those bonus funds. Your real-money PKR balance — funds deposited separately from any bonus — remains unaffected and can be withdrawn at any time, subject to completed KYC verification.

Yes. 988wim operates a tiered loyalty programme for regular Pakistan players. As you accumulate wagering activity in PKR across game categories, your account progresses through tier levels. Higher tiers unlock benefits including faster withdrawal processing times, increased withdrawal limits, dedicated account support, access to exclusive promotions, and enhanced bonus offers. Your current tier and progress are displayed in your account settings.

988wim uses SSL/TLS encryption for all data transmitted between your device and the platform. PKR funds held in your account Wallet are segregated and protected. Game results are certified by independent auditing of the RNG systems used by 988wim's game suppliers. The platform enforces mandatory KYC verification before processing withdrawals, which protects your funds against unauthorised access.

You must be at least 18 years of age to register an account or participate in any game or betting market at 988wim. This is a strict, non-negotiable requirement. Age is verified via CNIC or passport as part of the mandatory KYC process. Any account found to belong to an individual under 18 will be permanently closed and the matter escalated as required.

Log in to your 988wim account and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly PKR deposit limits and loss limits. Reducing a limit takes effect immediately. Increasing a limit has a mandatory 7-day cooling-off period before it becomes active. You can also contact the 988wim English support team via live chat to have limits set on your behalf instantly.

Go to Account Settings, then Responsible Gaming, and select Self-Exclusion. Choose a period of 6 months, 12 months, 5 years, or permanent closure. Your account will be closed immediately and all 988wim marketing communications will stop. Alternatively, contact the support team via English live chat and request self-exclusion — the agent will action it immediately. Self-exclusion cannot be reversed during the chosen period.

The 988wim English support team is available 24 hours a day, 7 days a week via the live chat widget on 988wim.app. The team operates on Pakistan Standard Time (PKT, UTC+5). You can also reach support by email at [email protected]. For responsible gaming assistance, account security concerns, or formal complaints, the live chat route is the fastest and most direct option.